I was so loving this didge that i took photos the first night i had no idea they would be my before photos,
The saga continues:
I’m so crushed that my new instrument was destroyed by united airlines and told to me by the specialist of baggage services in Utah that it would not be replaced. She said, I was at fault for not having packed it correctly. Funny, the united rep and I actually packed it at the counter together. Below are some excerpts from a letter that I received from the specialist of baggage services in Utah.
“Because we had no control over how fragile and/or perishable articles are packed for transportation, we do not assume liability for damage where no evidence of mishandling exists.”
“Because there is no evidence of rough handling while in our custody, we must respectfully decline your request for reimbursement.”
I’m so crushed that my new instrument was destroyed by united airlines and told to me by the specialist of baggage services in Utah that it would not be replaced. She said, I was at fault for not having packed it correctly. Funny, the united rep and I actually packed it at the counter together. Below are some excerpts from a letter that I received from the specialist of baggage services in Utah.
“Because we had no control over how fragile and/or perishable articles are packed for transportation, we do not assume liability for damage where no evidence of mishandling exists.”
“Because there is no evidence of rough handling while in our custody, we must respectfully decline your request for reimbursement.”
A letter from LAoutback and some of the comments I have received will explain how ridiculous this is. Eucalyptus didgeridoos don’t just snap in half when you move them with normal treatment...period
The united rep and I packed it together while she was assuring me that united airlines would be liable for any damages, and she circled the place on the ticket folder where that is said. The only bit of paper work that was not given back to me by the happy folks at Colorado Springs airport was that ticket folder! I was told it was thrown away, how convenient! Most likely the girl at the counter was told to do this by her manager who had the nerve to mock me and tell me to leave her office! Wow! And really i was being calm, shaking angery but calm about it.
During the packing (in LA) I told the agent if there not liable I would delay flying and ups my instrument that I have never been told before I can’t have my instruments on the plane this was all a new deal to me.
I will soon post the letter from LA outback. By the way these guys sell quality didgeridoos and are very wonderful folks. They fed me coffee taught me some new playing techniques and really have an obvious passion for the didge and the aboriginal people check them out @ http://www.laoutback.com/
The united rep and I packed it together while she was assuring me that united airlines would be liable for any damages, and she circled the place on the ticket folder where that is said. The only bit of paper work that was not given back to me by the happy folks at Colorado Springs airport was that ticket folder! I was told it was thrown away, how convenient! Most likely the girl at the counter was told to do this by her manager who had the nerve to mock me and tell me to leave her office! Wow! And really i was being calm, shaking angery but calm about it.
During the packing (in LA) I told the agent if there not liable I would delay flying and ups my instrument that I have never been told before I can’t have my instruments on the plane this was all a new deal to me.
I will soon post the letter from LA outback. By the way these guys sell quality didgeridoos and are very wonderful folks. They fed me coffee taught me some new playing techniques and really have an obvious passion for the didge and the aboriginal people check them out @ http://www.laoutback.com/
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